Online Payment Policy

Accepted Methods of Payment:

Debit/Credit Card (Visa, Master Card, American Express, Discover)

Credit Card Charges

Your credit card will be charged when you complete the online forms and you will receive a receipt by e-mail. The payment will then be processed by GrandTours and credited to your tour invoice. A service fee will be added to your tour invoice at the rate published in your tour's terms & conditions. The only exception will be if the tour was originally priced with a payment-by-check discount model. In that case, the service fee was built into the original tour price and communicated on the tour brochure.

Refunds

Refunds must be requested in writing and will be processed in accordance with the tour’s agreed upon payment terms and cancellation policy. A refund will be made by returning funds directly to the card used to make the payment or by GrandTours company check. Refunds may be requested by contacting GrandTours by e-mail at: accounts@grandtoursinc.com. Refunds made direclty to credit cards will be processed after the transaction has posted to our payment gateway and merchant accounts. 

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will utilize all possible measures to protect your personal information. We only collect information that is necessary for processing your payment.

  • Cardholder name
  • Credit Card Information
  • Traveler’s name (s)
  • Billing address
  • Zip Code (Associated with the card being used)
  • Email address
  • Phone number

 

In addition, GrandTours also collects information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers are being used, and find out where our visitors are coming from so that we can improve our payment system.

How Is My Information Used?

Your information is only used to process your payment. We do not sell or redistribute your information. We are a PCI Compliant business and use Authorize.net as our payment gateway.

Security and Storage

Only your processing data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store Credit Card data.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit to our website. We use them only to track this information.

This policy has been provided by GrandTours.

Jeff Goldsmith and Keith Engdahl
Owners and Directors
T 651.756.8885 F 651.756.1327
TF 888.900.9874
jgoldsmith@grandtoursinc.com

GrandTours
PO Box 120789
St. Paul, MN 55112
www.grandtoursinc.com

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